ORS Partners

  • Implementation Technician

    Job Locations US-PA-Newtown
    Posted Date 5 months ago(10/29/2018 1:23 PM)
    # of Openings
    Information Technology
  • Overview

    We are a fast-paced, high-growth company that operates in an entrepreneurial and start-up like environment! If you enjoy moving quickly and having a significant impact on a company’s growth and people – this is the opportunity for you! Launched in 2007, CenTrak is a leader in Real-Time Location Systems (RTLS) for the healthcare market. We strive to ensure the right technology is available at the right time to save lives and manage healthcare costs. Our culture is fueled by innovation. CenTrak has been recognized in Deloitte’s Tech Fast 500 for three consecutive years as one of the fastest growing tech companies and the top Real Time Location Systems (RTLS) provider in North America, leading the industry with the most enterprise-wide installations. CenTrak can be found in over 900 healthcare installations worldwide including 30+ of Becker’s Top 100 Greatest Hospitals in America.


    CenTrak improves healthcare operational workflow and the quality of patient care via the industry's most robust and scalable Enterprise Location Services™. These systems offer a unique combination of technology-linking RFID tags and sensors with displays which permit users to track, locate and observe movement of equipment and people in real-time. CenTrak currently locates millions of patients, staff, visitors and assets in healthcare facilities all over the world. CenTrak systems enable critical solutions including Asset Tracking & Management, Nurse Call Automation, Clinical Operations and Workflow, Patient, staff and New Baby protection, Temperature Monitoring, and Hand-Hygiene Compliance/Infection Control. The company is best known for its Second-Generation Infrared (Gen2IR™) technology which delivers Clinical Grade Locating, a requirement for workflow and other key healthcare automation opportunities.


    CenTrak is a subsidiary of Halma plc (“Group”). Halma PLC is listed on the London Stock Exchange and is a market leader in products that protect life and improve the quality of life, with a current market capitalization of approximately $5 Billion. The group has nearly 50 businesses operating through two sectors (Medical & Environmental) in more than 20 countries and major operations in Europe, North and South America and Asia, supplying customers in 160 countries and employing more than 5,800 people worldwide.


    We are seeking an Implementation Technician that will help us support our RTLS system within the local hospital. This person will be able to support the tagging efforts by walking within the hospital while locating pumps, wheelchairs and beds throughout the facility. The Implementation Technician might need to use electronic equipment to locate the assets and reprogram the tags while servicing the tags. This position will support all RTLS troubleshooting efforts such as battery replacement, swapping out infrastructure, as well as supporting any Environmental Monitoring sensors.



    • Tag maintenance, tag swapping, infrastructure maintenance, and battery swapping.
    • Responsible for all maintenance and monitoring of alerts
    • Installing new RTLS infrastructure and validating the system through CenTrak software application.
    • Ability to understand CenTrak designs on where devices are located within the hospital.
    • Maintains rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques.
    • Documentation service an installation actions by completing forms & reports




    • Associate’s Degree in Telecommunications/Networking/Electronics and/or 2-3+ years of work experience in RTLS Networking Systems.
    • Preferred: Networking/Telecommunications experience within Healthcare Industry but it’s not required.

    Core Competencies:

    • Strong networking background
    • Experience with IR, Wireless, and Network Protocols 
    • Ability to utilize different hardware and software tools (I.E. Proficient in Microsoft Excel)
    • Candidates must be self-starters with the ability to work independently.
    • Candidates must be able to provide their own transportation to hospitals and drive between facilities as needed.
    • Must be comfortable working in a hospital (including patient rooms).
    • Must be able to physically walk around the hospital throughout the day.
    • Candidates must be able to work normal business hours Monday-Friday. Driven to meet or exceed consumer expectations with the exception of being flexible on working outside normal business hours.
    • Able to interpret and disseminate information
    • Able to prepare basic reports and use of the appropriate mode of communication.
    • Comfortable with technology and the use of standard office programs and networks.  

    Foundational Skills:

    • Listening & Strong communications skills
    • Creative thinker
    • Decision making acumen
    • Problem solver
    • Takes responsibility and is accountable for performing a task at a high level
    • Demonstrates personal integrity & honesty


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