Launched in 2007, CenTrak is a leader in Real-Time Location Systems (RTLS) for the healthcare market. CenTrak improves healthcare operational workflow and the quality of patient care via the industry's most robust and scalable Enterprise Location Services™. These systems offer a unique combination of technology-linking RFID tags and sensors with displays which permit users to track, locate and observe movement of equipment and people in real-time. CenTrak currently locates millions of patients, staff, visitors and assets in healthcare facilities all over the world. CenTrak systems enable critical solutions including Asset Tracking & Management, Nurse Call Automation, Clinical Operations and Workflow, Patient, staff and New Baby protection, Temperature Monitoring, and Hand-Hygiene Compliance/Infection Control. The company is best known for its Second-Generation Infrared (Gen2IR™) technology which delivers Clinical Grade Locating, a requirement for workflow and other key healthcare automation opportunities.
We are seeking an individual to join our Fulfillment Services Team as a Product Support Associate. This person will be responsible for upgrading, calibrating, certifying CenTrak's hardware. The candidate will work to ensure that all upgrades meet the Fulfillment Services Team's satisfaction. The ideal candidate will be meticulous, diligent and regimented, and demonstrate the ability to deliver consistent and thorough work. The Product Support Associate will report to the Supervisor of Fulfillment Services in our Newtown, PA location.