ORS Partners

Technical Writer

Job Locations US-PA-Newtown
Posted Date 1 month ago(1/19/2018 12:14 PM)
ID
2017-4518
# of Openings
1
Category
Engineering

Overview

Launched in 2007, CenTrak is a leader in Real-Time Location Systems (RTLS) for the healthcare market. CenTrak improves healthcare operational workflow and the quality of patient care via the industry's most robust and scalable Enterprise Location Services™. These systems offer a unique combination of technology-linking RFID tags and sensors with displays which permit users to track, locate and observe movement of equipment and people in real-time. CenTrak currently locates millions of patients, staff, visitors and assets in healthcare facilities all over the world. CenTrak systems enable critical solutions including Asset Tracking & Management, Nurse Call Automation, Clinical Operations and Workflow, Patient, staff and New Baby protection, Temperature Monitoring, and Hand-Hygiene Compliance/Infection Control. The company is best known for its Second-Generation Infrared (Gen2IR™) technology which delivers Clinical Grade Locating, a requirement for workflow and other key healthcare automation opportunities.

Responsibilities

The Technical Writer’s primary objectives will be to plan, develop, write, and edit operational and instructional documents. Position requires great attention to detail, with excellent oral and written communication skills.  In addition, the Technical Writer will plan and develop a wide range of documents including guides, tutorials, and Web-based help systems.  The Technical Writer will help to define the documentation templates and the development of technical writing tools. Individual needs to work independently and use professional concepts to complete a wide range of technical tasks related to product release.

  •  Develop and manage all documentation requirements.
  • Track and correct documentation defects
  • Craft exceptionally written materials that are clear and concise
  • Immerse yourself in our product and establish yourself as a CenTrak subject matter expert
  • Explain concepts and processes simply and concisely to help users and clients understand our products
  • Work across various teams to generate effective materials for the whole company
  • Assist in the development and implementation of the documentation strategy

Qualifications

  • Bachelor’s degree preferred with 2-5 years of technical writing experience
  • Explain complicated processes simply
  • Understand technology and innovation
  • Must be motivated, enthusiastic, creative
  • Master of grammar and have an exceptional eye for details
  • Thrive in a fast-paced environment with a lot of responsibility
  • Must have a passion for words, content and data
  • Proficient in the use of technical writing and graphics tool
  • Able to interpret and disseminate information.  Able to prepare basic reports and use of the appropriate mode of communication. Comfortable with technology and the use of standard office programs and networks.  Customer / Client service orientation.  Driven to meet or exceed consumer expectations.

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