ORS Partners

Technical Writer

US-PA-Newtown
2 months ago
ID
2017-4518
# of Openings
1
Category
Engineering

Overview

Established in 2003, CenTrak is a leader in Real-Time Location Systems (RTLS) for the healthcare market. CenTrak improves healthcare operational workflow and the quality of patient care via the industry's most robust and scalable Enterprise Location Services™. These systems offer a unique combination of technology-linking RFID tags and sensors with displays and monitors which permit users to track, locate and observe movement of equipment and people in real-time. CenTrak currently tracks millions of tags and over 250,000 nurses/doctors in real-time. System solutions include areas such as Asset Tracking & Management, Nurse Call Automation, Clinical Operations and Workflow, Patient Safety, Environmental & Temperature Monitoring, Staff Security and Protection, Hand-Hygiene Compliance, New Baby Infant Protection, Medical Scope Management and Infection Control. The company’s Second-Generation Infrared (Gen2IR™) technology delivers certainty-based location data, a requirement for workflow and other key healthcare management applications.

 

With a culture fueled by innovation, CenTrak has been recognized in Deloitte’s Tech Fast 500 for three consecutive years as one of the fastest growing tech companies in North America, leading the industry with the most enterprise-wide installations (over 900+ healthcare installations worldwide). CenTrak’s technology can be found in over 30 of Becker’s Top 100 Greatest Hospitals in America. CenTrak is now in the midst of redefining how technology automates patient, staff and equipment operations and enhances the patient experience in hospitals and outpatient clinics. It is a key tool in the hospital of the future automation toolbox that will change how healthcare will be delivered in the coming decades.

Responsibilities

Mission:

The Technical Writer’s primary objectives will be to plan, develop, write, and edit operational and, instructional, documents. Position requires great attention to detail, with excellent oral, and written communication skills.  In addition, the Technical Writer will plan and develop a wide range of documents including guides, tutorials, and Web-based help systems.  The Technical Writer will help to define the documentation templates and the development of technical writing tools. Individual needs to work independently and use professional concepts to complete a wide range of technical tasks related to product release.

 

Responsibilities:

  • Develop and manage all documentation requirements.
  • Track and correct documentation defects
  • Craft exceptionally written materials that are clear and concise
  • Immerse yourself in our product and establish yourself as a CenTrak subject matter expert
  • Explain concepts and processes simply and concisely to help users and clients understand our products
  • Work across various teams to generate effective materials for the whole company
  • Assist in the development and implementation of the documentation strategy

Qualifications

Qualifications:

  • Bachelor’s degree preferred with 2-5 years of technical writing experience

  • Explain complicated processes simply
  • Understand technology and innovation
  • Must be motivated, enthusiastic, creative
  • Master of grammar and have an exceptional eye for details
  • Thrive in a fast-paced environment with a lot of responsibility
  • Must have a passion for words, content and data
  • Proficient in the use of technical writing and graphics tool

Core Competencies:

  • Able to interpret and disseminate information.  Able to prepare basic reports and use of the appropriate mode of communication. Comfortable with technology and the use of standard office programs and networks.  Customer / Client service orientation.  Driven to meet or exceed consumer expectations.

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