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Technical Writer

Technical Writer

ID 
2017-4518
# of Openings 
1
Job Locations 
US-PA-Newtown
Posted Date 
8/31/2017
Category 
Engineering

More information about this job

Overview

This is an exciting time for our company! CenTrak’s universal infrastructure provides a single, open platform to enable all of healthcare’s use cases, making us the smarter healthcare technology investment.  As an industry-leading provider of Clinical-Grade Visibility™ solutions, we deliver a platform which is unmatched in accuracy, speed, performance and power-efficiency. Our solutions are precise, versatile, and cost-effective. They enable healthcare applications such as: security & protection, environmental and temperature monitoring, asset tracking/management, patient/staff locating, hand hygiene compliance monitoring and business process automation, among others. Our proprietary technology delivers certainty-based location data, a requirement for workflow and other key healthcare management applications.

 

Our culture is fueled by innovation. We balance the ever-growing demands of healthcare with an even faster growing product portfolio. CenTrak has been recognized in Deloitte’s Tech Fast 500 for three consecutive years as one of the fastest growing tech companies and the top Real Time Location Systems (RTLS) provider in North America, leading the industry with the most enterprise-wise installations. Out of our 700 healthcare installations, CenTrak technology can be found in 30 of Becker’s Top 100 Greatest Hospitals in America.

Responsibilities

Mission:

The Technical Writer’s primary objectives will be to plan, develop, write, and edit operational and, instructional, documents. Position requires great attention to detail, with excellent oral, and written communication skills.  In addition, the Technical Writer will plan and develop a wide range of documents including guides, tutorials, and Web-based help systems.  The Technical Writer will help to define the documentation templates and the development of technical writing tools. Individual needs to work independently and use professional concepts to complete a wide range of technical tasks related to product release.

 

Responsibilities:

  • Develop and manage all documentation requirements.
  • Track and correct documentation defects
  • Craft exceptionally written materials that are clear and concise
  • Immerse yourself in our product and establish yourself as a CenTrak subject matter expert
  • Explain concepts and processes simply and concisely to help users and clients understand our products
  • Work across various teams to generate effective materials for the whole company
  • Assist in the development and implementation of the documentation strategy

Qualifications

Qualifications:

  • Bachelor’s degree preferred with 2-5 years of technical writing experience

  • Explain complicated processes simply
  • Understand technology and innovation
  • Must be motivated, enthusiastic, creative
  • Master of grammar and have an exceptional eye for details
  • Thrive in a fast-paced environment with a lot of responsibility
  • Must have a passion for words, content and data
  • Proficient in the use of technical writing and graphics tool

Core Competencies:

  • Able to interpret and disseminate information.  Able to prepare basic reports and use of the appropriate mode of communication. Comfortable with technology and the use of standard office programs and networks.  Customer / Client service orientation.  Driven to meet or exceed consumer expectations.

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